InfoDefense PLUS


In today’s interconnected world, managed service providers (MSPs) are crucial in delivering a wide range of IT services to businesses of all sizes. However, concerns arise when combining managed services with cybersecurity offerings, potentially weakening security to prioritize convenience. This article explores the pitfalls of this approach and emphasizes the importance of balancing comfort and safety while leveraging certified professionals, such as CISSP (Certified Information Systems Security Professional) and CEH (Certified Ethical Hacker), in managed cybersecurity services.


Managed service providers offer convenience by streamlining IT operations and providing comprehensive solutions to businesses. By integrating cybersecurity services into managed services, MSPs aim to address operational efficiency and security concerns, creating a one-stop shop for their client’s IT requirements. However, ensuring that this convenience does not compromise the strength of cybersecurity measures is crucial.


To ensure the strength and effectiveness of managed cybersecurity services, MSPs should prioritize the involvement of certified professionals such as CISSP and CEH. These certifications validate an individual’s expertise in specific security domains and ethical hacking techniques. Here’s why leveraging certified professionals is essential:

1. Expertise in complex security domains: CISSP certification is globally recognized and signifies a professional’s competence in various security domains, including risk management, asset security, and security operations. These certified professionals deeply understand security principles and best practices, ensuring robust protection against evolving threats.

2. Ethical hacking and vulnerability assessment: CEH certification validates an individual’s ability to identify vulnerabilities and weaknesses in an organization’s systems through ethical hacking techniques. CEH-certified professionals are skilled in detecting potential entry points for cybercriminals and can implement proactive measures to mitigate these risks.

3. Compliance and regulatory adherence: CISSP and CEH certifications encompass legal and regulatory requirements knowledge, making certified professionals well-equipped to ensure organizations’ compliance with industry-specific regulations. Their expertise helps navigate complex compliance landscapes, minimizing legal and financial risks.


By incorporating CISSP and CEH-certified professionals in managed cybersecurity services, organizations can reap the following benefits:

1. Specialized knowledge and skills: Certified professionals bring a depth of knowledge and specialized skills in cybersecurity. Their expertise allows them to understand and address unique vulnerabilities and challenges specific to an organization’s industry and infrastructure.

2. Advanced threat detection and response: CISSP and CEH-certified professionals possess the expertise to proactively identify potential threats, assess vulnerabilities, and implement effective defense mechanisms. Their knowledge of ethical hacking techniques enables them to simulate real-world attacks, helping organizations stay one step ahead of cybercriminals.

3. Robust security assessments: Certified professionals can conduct comprehensive security assessments, evaluating an organization’s security posture and identifying areas that require improvement. Regular assessments these professionals perform ensure ongoing monitoring and enhancement of security measures.

4. Industry-recognized standards: CISSP and CEH certifications are globally respected and recognized in cybersecurity. Working with certified professionals assures organizations that their managed cybersecurity services adhere to industry best practices and standards.


While convenience is essential, organizations must prioritize security to mitigate potential risks. Here are some suggestions for striking the right balance:

1. Partner with specialized cybersecurity providers: Consider collaborating with dedicated cybersecurity providers with CISSP and CEH-certified professionals. These experts can work in tandem with your MSP to create a robust security framework.

2. Regular security assessments and monitoring: Conduct periodic security assessments by certified professionals to identify vulnerabilities and evaluate the effectiveness of existing security measures. Please make sure to implement continuous monitoring systems to detect and respond to potential security breaches as soon as possible.

3. Strong service-level agreements (SLAs): Ensure that your agreement

 with the MSP clearly defines the expected level of cybersecurity services. SLAs should outline specific security measures, incident response protocols, and regular audits to guarantee that security remains a priority.


Balancing convenience and security in managed cybersecurity services is crucial for organizations in today’s digital landscape. While integrating managed services and cybersecurity offers convenience, it should not come at the expense of robust security measures. Unfortunately, some managed IT providers may prioritize client satisfaction over stringent security protocols. They may adopt practices such as allowing access to personal email providers like Gmail and Yahoo, unrestricted downloads from the internet, and granting end-users local admin rights on their computers, thereby softening security measures.

However, it is essential to recognize that compromising security for convenience poses significant risks to organizations. By relaxing these security measures, businesses expose themselves to threats such as phishing attacks, malware infections, and data breaches. A single security incident can have far-reaching consequences, including financial losses, damage to reputation, and legal ramifications.

To address these concerns, organizations should collaborate with managed IT providers who prioritize both convenience and security. It is crucial to establish clear security policies and guidelines that govern using personal email accounts, restrict downloads to trusted sources, and enforce appropriate user access controls. Organizations can ensure that managed cybersecurity services are implemented with robust security measures by working closely with certified professionals, such as CISSP and CEH experts.

In conclusion, the key lies in finding the right balance between convenience and security. Organizations must partner with MSPs who prioritize cybersecurity best practices, adhere to industry standards, and leverage the expertise of certified professionals. By doing so, businesses can enjoy the benefits of managed services without compromising the integrity of their cybersecurity defenses. Striving for this equilibrium is essential to protect sensitive data, mitigate risks, and maintain a strong security posture in an increasingly interconnected world.